DORA · ICT Risk Governance · Third-Party Risk · Operational Resilience

DORA Compliance Services for Financial Entities

DORA compliance services for financial entities implementing, strengthening and evidencing digital operational resilience under Regulation (EU) 2022/2554 — from ICT risk governance and incident management to third-party risk, contracts, testing and the Register of Information.

From DORA gap assessment and ICT risk governance to incident reporting, resilience-testing governance, third-party ICT risk, contract remediation and the Register of Information. Technical testing and ICT implementation are coordinated with specialist providers where required.

17 Jan 2025DORA applies
ICT RiskGovernance & accountability
Third PartiesContracts & dependencies
EvidenceImplementation must be demonstrable
What DORA requires in practice

A connected resilience framework.

DORA reaches beyond cybersecurity policy. It links management-body accountability, ICT risk governance, incident management, continuity, resilience testing and third-party ICT dependencies into one operational and evidenced compliance framework.

01

ICT Risk Governance

Clear ownership, decision rights, risk framework, management reporting and accountability.

02

Incident Management

Classification, escalation, regulatory reporting workflow, records and evidence.

03

Continuity & Recovery

Business continuity, backup, restoration, recovery objectives and test governance.

04

Resilience Testing

Risk-based testing programme, issue management, remediation evidence and TLPT governance where applicable.

05

ICT Third-Party Risk

Provider assessment, concentration, contracts, subcontracting, oversight and exit planning.

06

Information & Evidence

Register of Information, documentation quality, approvals, testing records and traceable implementation.

DORA compliance services

Focused workstreams around your operating model.

The engagement is scoped to the entity, DORA perimeter, ICT dependencies, outsourcing model and maturity of existing controls. A focused workstream can be commissioned independently or combined into a broader DORA programme.

01

DORA Gap Assessment & Remediation Roadmap

DORA-specific assessment of the current framework and implementation evidence against applicable requirements.

  • Governance, policies and control inventory
  • Incident, continuity, testing and third-party review
  • Evidence and documentation gaps
  • Prioritised remediation roadmap
02

ICT Risk Governance & DORA Framework

Build or strengthen the regulatory governance framework around ICT risk and management-body oversight.

  • Roles, ownership and decision rights
  • ICT risk framework and control architecture
  • Risk appetite, reporting and escalation
  • Policies, procedures and governance records
03

ICT Incident Management & Reporting

Regulatory governance for identifying, classifying, escalating and reporting ICT-related incidents.

  • Classification and materiality workflow
  • Internal escalation and sign-off
  • Regulatory reporting readiness
  • Coordination with technical incident-response teams
04

Continuity, Resilience Testing & TLPT Governance

Governance of continuity and resilience testing, including specialist technical testing where applicable.

  • Continuity and recovery governance
  • Testing policy and programme oversight
  • TLPT governance and provider coordination where applicable
  • Findings, remediation and evidence tracking
05

ICT Third-Party Risk Management

Risk-based oversight of ICT providers and the dependencies supporting critical or important functions.

  • Provider due diligence and criticality assessment
  • Concentration and subcontracting risk
  • Monitoring, governance and exit strategies
  • Responsibility and dependency mapping
06

DORA Contract Review & Remediation

DORA-specific review of ICT contractual arrangements and required regulatory clauses.

  • Access and audit rights
  • Incident, data and cooperation provisions
  • Subcontracting, continuity and termination
  • Exit and transition requirements
07

Register of Information & Compliance Evidence

Governance and quality review of the DORA information set required to demonstrate ICT third-party arrangements.

  • Provider and contract mapping
  • Responsibility and data ownership
  • Data-quality and consistency review
  • Maintenance, approvals and evidence framework
CASPs & crypto custody

DORA for CASPs — increasingly an evidence question.

For authorised CASPs, digital operational resilience is not only a policy requirement. The operating model, custody architecture, governance and third-party technology dependencies must be capable of withstanding supervisory scrutiny.

LEX ARTA supports the regulatory, governance, contractual and evidence workstreams. Where the engagement requires technical architecture review, penetration testing, key-management testing or security assessment, those activities are performed by appropriately qualified technology specialists.

Delivery model

Regulatory work led by LEX ARTA. Technical work by specialists.

The DORA workstream is structured so that regulatory interpretation, governance, documentation and contractual responsibilities remain connected to the technical reality without presenting LEX ARTA as an ICT testing or cybersecurity engineering provider.

LEX ARTA workstream

Regulatory, governance & compliance

  • DORA applicability and regulatory interpretation
  • ICT risk governance and framework design
  • Policies, procedures and evidence architecture
  • Incident and testing governance
  • Third-party risk and contract review
  • Register of Information governance
Specialist work where required

Technical testing & implementation

  • Penetration and vulnerability testing
  • Technical resilience testing and TLPT execution
  • Cybersecurity engineering and remediation
  • Architecture and configuration assessment
  • Backup, recovery and continuity testing
  • Crypto custody and key-management technical assessment
Who we support

Financial entities and the ICT ecosystems around them.

DORA applies across a broad range of EU financial entities. Scope and proportionality depend on the entity type, activities, size, complexity and ICT operating model.

Banks & Credit Institutions

ICT governance, incident, continuity, testing and third-party risk frameworks proportionate to the entity's operating model.

Payment Institutions & EMIs

DORA implementation alongside payment-services governance, outsourcing and operational-risk arrangements.

CASPs & Digital Asset Firms

Operational resilience governance for authorised CASPs, including custody-specific dependencies and supervisory evidence.

Investment Firms

ICT risk governance, incident management, third-party arrangements and implementation evidence.

Fund & Asset Management

Support for in-scope management companies and managers, aligned to their outsourcing and ICT risk model.

ICT Providers Serving Financial Entities

Contractual readiness, due-diligence responses and evidence requirements arising from DORA-regulated clients and, where relevant, the EU oversight framework.

What you receive

Outputs designed for implementation and evidence.

The exact deliverable set depends on whether the engagement is diagnostic, framework-build, remediation or a focused third-party / incident / contract workstream.

Scope-Based Engagement

Each engagement is scoped to the regulatory question, entity, ICT model, provider landscape, documentation maturity and required outputs. A defined scope, timeline and professional fee are agreed before work begins.

DORA Gap Report

Risk-ranked gaps, evidence weaknesses and remediation priorities.

ICT Governance Framework

Roles, decision rights, reporting lines, controls and policy architecture.

Policies & Procedures

Documentation aligned to the selected DORA workstreams and actual operating model.

Incident Framework

Classification, escalation, reporting workflow, records and responsibilities.

Testing Governance Pack

Testing policy, programme governance, findings and remediation tracking.

Third-Party Risk Pack

Provider assessment, criticality, oversight, exit and dependency documentation.

DORA Contract Remediation

Clause review, issue matrix and DORA-specific remediation priorities.

Register of Information Support

Governance, mapping, quality review and maintenance arrangements.

Related services

Use the right entry point.

DORA often connects to broader regulatory, contractual and supervisory work. These services remain separate so that the scope is clear and each page answers a different client need.

Why LEX ARTA

Regulatory Depth, Technical Boundaries and Evidence-Focused Delivery.

DORA is approached as a governance, control and evidence framework. Regulatory interpretation stays connected to the ICT operating model while specialist technical work remains clearly separated.

Financial-regulation context
DORA analysis is connected with the entity’s wider regulatory framework, outsourcing model, governance and supervisory obligations.
Evidence over policy
The focus is on ownership, registers, testing, incidents, contracts and demonstrable operation — not policy drafting alone.
Senior regulatory oversight
Material scoping, regulatory interpretation and remediation priorities remain under senior legal and compliance oversight.
Specialist technical delivery
Penetration testing, engineering, cybersecurity implementation and other technical work are performed through appropriately qualified specialist providers.
Selected credentials and practitioner background. ACAMS Certified · CySEC AML Certified · ACFE Member · PhD in Law · practitioner experience across AML/CFT, compliance, investigations and regulatory work. Artlex Consult s.r.o. is a regulatory and compliance advisory company; reserved local-law or other licensed professional work is handled by appropriately qualified practitioners where required.
Frequently asked

DORA Compliance — FAQ.

Regulation (EU) 2022/2554 has applied since 17 January 2025. For in-scope financial entities, DORA is an ongoing compliance obligation requiring operational, documented and evidenced digital operational resilience arrangements.

A DORA-specific gap assessment can cover ICT risk governance, incident management and reporting, continuity, resilience testing governance, ICT third-party risk, contracts, the Register of Information and implementation evidence. A broader multi-regime review is handled through Regulatory Gap Assessment.

Authorised CASPs within DORA scope must meet the applicable digital operational resilience requirements. Custody models may require particular attention to governance, key and storage dependencies, transaction controls, incident response and third-party technology risk.

LEX ARTA leads the regulatory, governance, documentation, contractual and compliance workstreams. Penetration testing, vulnerability testing, technical resilience testing, architecture assessment and specialist ICT implementation are performed by appropriately qualified technical providers where required.

LEX ARTA can support testing governance, policy, responsibilities, issue management, evidence and coordination. Where TLPT or other specialist technical testing is applicable, the technical testing itself is performed by qualified providers.

Yes. The DORA workstream focuses on DORA-specific contractual requirements such as audit and access rights, incident cooperation, data, subcontracting, continuity, termination and exit. Broader commercial drafting or negotiation can be scoped under Commercial Contracts.

Yes. LEX ARTA can support governance, responsibility allocation, provider and contract mapping, data-quality review and maintenance arrangements. Technical extraction or system integration can be coordinated separately where required.

DORA compliance

Need a DORA gap assessment, framework build or focused remediation workstream?

Share the entity type, main ICT dependencies and the issue driving the review. The next step is a defined regulatory scope, evidence set, deliverables and any specialist technical dependencies.

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